We are committed to delivering your orders safely and on time.
Processing Time
- Orders are processed within 3–7 business days, depending on product type and customization.
- Bulk and corporate orders may require additional lead time (we will notify you in advance).
Shipping Methods & Delivery
- We offer nationwide delivery across Malaysia and worldwide shipping via trusted courier partners.
- Delivery times may vary based on location:
- Malaysia: 3–5 business days after processing.
- International: 7–21 business days after processing.
Shipping Costs
- Shipping charges are calculated at checkout based on weight, size, and destination.
- Free shipping may be offered during promotions or for bulk orders.
Tracking Your Order
- Once shipped, you will receive a tracking number via email/SMS.
- You can track your order on our courier partner’s website.
Delays
- While we strive for timely delivery, delays may occur due to customs, weather, or unforeseen courier issues.
- We are not responsible for delays beyond our control, but we will assist in resolving them.